Contents
- Making a booking
- How old do I have to be to rent a car?
- Do I need an international driving licence?
- Can I rent a car if I don't have a credit card? Can I leave cash or debit card deposit?
- I have points on my license can I still hire a car?
- What happens when the order is placed?
- Can I book and pay for a car on behalf of someone else?
- What is a voucher and why do I need one?
- I have not received my e-mail voucher
- Can my partner or friend drive the car?
- I need to rent a child seat/ski chains. Will these be confirmed?
- Are makes and models guaranteed?
- How can I cancel my booking?
- Collecting and dropping off
- Where do I pick up the car from?
- What documents must I take to the rental location?
- My flight arrives at 3am; will the car rental location be open?
- Can I drop off the car at a different location?
- If I drop off the car early am I entitled to a refund?
- What happens if I am late to pick up my car?
- Can I take my hire car out of the country of rental?
- Can I have my car delivered and collected from my accommodation?
- Payment enquiries
- If I drop off the car early am I entitled to a refund?
- When does my credit card get charged?
- How can I get a receipt for my booking?
- Post-rental Queries